A-EXPRESS A-Express Always ahead
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Talk to a real
human, fast.

"Pick up the phone — I've got you." — Aboo, on dispatch

Shipment question, integration scoping, or something urgent — our operators cover every corridor we run. Pick the channel that fits, we'll be on it within hours, not days.

Ways to reach us

Every channel is monitored by a real dispatcher. No ticket queues, no chatbots in front of a person.

Phone · 24/7
+374 41 809 908
+7 778 313 8261
Armenia & Kazakhstan hotlines · always on
Email
[email protected]
Response within 24 business hours
Operational hubs
Yerevan · Almaty · Tashkent · Minsk · Tbilisi
Transit via Istanbul & Dubai
Web
www.a-express.net
Service coverage & rates

Frequently asked

The questions our support team answers every day. Anything else — reach out directly.

How do I track my package?
Use the tracking number printed on your label — it works on our homepage and through any linked carrier portal. If you can't find it, contact our support team and we'll pull the status in under a minute.
What are your delivery times?
Cross-border transit averages 2–3 business days between hubs; last-mile depends on the destination city. Exact windows are shown at checkout and updated live as the parcel moves.
How do I file a claim?
Claims are filed through the same channel your shipment was booked. Include the tracking number and supporting photos — most claims are resolved within 5 business days.
What items can't be shipped?
Hazardous materials, perishables without proper cold-chain, controlled substances, and anything restricted by destination customs. See our Terms of Service for the full list.
Do you offer API access?
Yes — partners integrate via our /api/v1 endpoints for item registration and tracking. Contact us to request credentials.
Need it moving yesterday?

Our 24/7 dispatchers can re-route, escalate, or hand-carry urgent parcels across any corridor we operate.

Call dispatch Visit a-express.net